Certified LeSS Basics

Marriott Lisboa (city centre location tbc)
Av. dos Combatentes 45, 1600-042 Lisboa, Portugal

Description :

COVID-19 situation

In light of the COVID-19 situation ...

Due to COVID-19, this class will be held virtually.  Please use the links below to contact the trainer for more details.

If the event proceeds at a local venue face to face (possible if matters improve): 

  1. All attendees are expected to follow WHO advice in relation to behavior in the workshop and for their travel. See https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public and https://www.who.int/news-room/articles-detail/updated-who-recommendations-for-international-traffic-in-relation-to-covid-19-outbreak.  See “returning travelers” section at https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public which lists affected areas. In order to reduce anxiety for other attendees, registered attendees who travel from "affected' areas or who were in "affected" areas in recent months should make it known to John Coleman they traveled from or were in "affected' areas in recent months so that alternative arrangements can be made to suit all attendees (remote training for all or remote training for attendees from "affected" areas or postponement).

  2. The working agreement for each workshop will start from a position of recommendations from the WHO. If attendees are unwilling or unable to follow WHO advice, they should make this known to John Coleman, so alternative arrangements can be made. In addition, there will be no handshaking, and at the workshop, only elbow pumps or more distant greetings will be permitted regardless of the culture one originates from. Activities will be changed to remove infection risks. John Coleman will seek acknowledgment & acceptance of the above conditions by email prior to the event so that John can reassure other attendees or make alternative arrangements for people.

In the event of postponement by attendees for face to face events, John Coleman would like to reduce anxiety. As long as John Coleman has not already committed spend in the city already, postponement is without penalty for a maximum period of 12 months. John commits to venues and travel costs only three business days to go for maximum flexibility (number changes etc.); attendees should do the same and take responsibility for the same. Training is transferable to other cities/dates/course-types in John Coleman's usual locations, and attendees can suggest dates that have not even been announced yet. Just because one doesn't see dates in John Coleman's schedule beyond 6 months doesn't mean events won't be scheduled in 6-12 months; new dates most certainly will be scheduled and attendees can help to shape those dates.

This workshop has been converted to a virtual classroom of 8 X 90-minute Zoom calls with "breakout rooms", with Scrum.org permission and attendee permission. For those who partake in virtual classroom training, use personal account and devices from home please, expect to see John at a flip chart under a 4K HD camera and lighting, on a Zoom call with breakout rooms, with online simulations, Google Docs, and online collaboration via commercial tools John Coleman has licenses to use with attendees. There will also offline coffee breaks followed by online coffee breaks for chatter. John Coleman hopes that some remote attendees are willing to be recorded for snippets so others can see how we simulate the f2f learning experience as much as possible, and hopefully how much attendees like it.


Live Virtual Classroom. People who would not have traveled to this location pre-COVID-19 would be ineligible. See COVID-19 situation text at the top of this page. The same dates and attendees will join from home. 

As per LeSS overview video at https://www.youtube.com/watch?v=1BZf_Oa7W94&t=6s, and LeSS's antithetical stance to typical misconceptions about Scrum at https://www.youtube.com/watch?v=cr2rjaGmUzo&t=14sLarge-Scale Scrum (LeSS) is a framework for scaling agile development methods for multiple teams. More accurately, LeSS is for de-scaling the organization, simplifying organization design, processes & workflows. A short overview can be found on LeSS.worksLeSS builds on the Scrum principles such as empiricism and cross-functional, self-managing teams and provides a framework to use them on a larger scale. Here, simple structural rules and guidelines are given, as Scrum can also be used for large projects in product development.

The Certified LeSS Basics course provides an initial introduction to the LeSS framework. In a one-day training course, you will get an overview of the framework itself and get to know some of the basic concepts. The course will help you decide if LeSS could be the right one for your needs, but for the introduction of LeSS, we also recommend participating in a  LeSS Practitioner course.

The Certified LeSS Basics course is suitable for anyone who deals with the concept of LeSS. Basic knowledge of Scrum is required, which means, for example, that a course has already been completed as a  Certified Scrum Master or a  Professional Scrum Master, or has been acquired through the study of specialist literature such as the  Scrum Primer and practical experience in using Scrum. The Certified Less Basics course is often offered as an extension day of a Scrum course and thus serves to deepen Scrum-focused training.

Would you like to know what practical experience some companies have had with the introduction of LeSS? Then visit the LeSS Case Studies page.

Agenda :

  • Articulate why LeSS

  • Explain how LeSS is a Scrum-based approach to scaling

  • Summarize what impact this has on the organizational design (structures, policies, etc.)

  • Explain the dynamics of component teams vs. feature teams

  • Explain all LeSS roles and their purposes

  • Explain why there is one and only real PO and not so-called team POs

  • Explain the LeSS Complete diagram, organizing LeSS information in terms of the principles, rules, guides, and experiments

  • Explain how LeSS scales over ~8 teams

  • Analyze one's own current organizations’ state

  • Evaluate the applicability of LeSS in one's own current work environment

  • What organizational impacts LeSS adoption may cause.

  • What impact would LeSS adoption make to participants’ work life?

Details :

Starts with LeSS Friendly "Scrum reset" then continues with CLB agenda. Optional reset on Zoom calls or relaxed informal warm-up event before the workshop

Learning Goals

Foundational Knowledge

A year (or more) after this course is over, we want and hope that participants will still be able to:

  • Articulate why LeSS

  • Explain how LeSS is a Scrum-based approach to scaling

  • Summarize what impact this has on the organizational design (structures, policies, etc.)

  • Explain the dynamics of component teams vs. feature teams

  • Explain all LeSS roles and their purposes

  • Explain why there is one and only real PO and not so-called team POs

  • Explain the LeSS Complete diagram, organizing LeSS information in terms of the principles, rules, guides, and experiments

  • Explain how LeSS scales over ~8 teams

  • Know the existence of and location of major learning resources at less.works, including at least these sections: Why LeSS?, Introduction to LeSS (chapter 2 from book 3), the rules, the online videos & books chapters. 

Application Goals

After the class, we expect that participants will have skills to:

  • Analyze their current organizations’ state

  • Evaluate the applicability of LeSS in their current work environment

Integration Goals

After the class we want and hope participants are able to make following the connections:

  • LeSS is Scrum.

  • What organizational impacts LeSS adoption may cause.

  • What impact would LeSS adoption make to participants’ work life?

  • LeSS is building on top of modern management thinking. Eg. Peter Senge, John Seddon, W. Edwards Deming, Taiichi Ohno, Richard Hackman, Robert Sutton, and Jeffrey Pfeffer.  The authors and practitioners of LeSS advocate understanding leading management thinkers and prevailing evidence in terms of management thinking and participants are encouraged to continue learning post-training.


Human Dimensions Goals

After the class we want and hope participants have made the following realizations:

  • There is no blame. People’s behavior is determined by the system they are in (managers have a responsibility to change the system).

  • What participants could or should learn about themselves

  • What is preventing them from influencing the organization they are currently in

  • What participants could or should learn about understanding others and/or interacting with them

Caring Goals

After the class, we want and hope participants have

  • Interest in learning more about topics discussed in the class

  • New ideas about their future

Important Information

Workshop Environment

Classes are usually small, and even if not, John Coleman uses techniques that make a large class run very well, to a limit. John Coleman does not train class sizes over his operational limit so attendees can rightly get the full benefit of his classes.

Teas/coffees/snacks are provided mid-morning and mid-afternoon. Lunch is not provided and attendees have one hour for lunch. 

Sometimes, John Coleman will have a co-trainer, someone who is already qualified or who is building up experience. Some classes may have an assistant who speaks a local language. Please let John Coleman know in advance if you need him to bring an assistant trainer who speaks your language via john@ace.works; economics will hopefully be in our favor to allow that if there is enough demand.

If you have specific requirements, e.g., you require a free place for an assistant, you require wheelchair accessible venue/room set-up etc., please let John Coleman know in advance via john@ace.works.

The delivery content is a combination of slides, flip charts, and exercises. The focus is more on flip charts and exercises. The approach is a combination of experiential training and Training From The Back of The Room, regardless of the training course, while sticking to the learning objectives. Many practical problems get discussed. and more often than not, options to solve problems are presented. But some problems need sessions in themselves, and it would be unfair to distract the class if the entire class doesn't want to take that path and/or the trainer is getting concerned that the learning objectives might not be attained within the training course timebox. In addition, some topics could be completely outside the scope of the training class. To that end, some topics may need to be "parked". Some topics could be completely outside the scope of the training class. Best efforts are made to address "parked" topics during the workshop and/or subsequent video conference calls.

A Scrum Reset is often needed in the workshop

If the class attendees demonstrate additional ability, bonus content may get covered. However, the class pace can get set to a slower pace by even one attendee who has not prepared for class, as per pre-class communications. While John Coleman's style is to assume zero knowledge, some attendees may have negative knowledge, preconceived ideas that are incorrect according to Large Scale Scrum.

Negative knowledge creates drag for a training class, hence John Coleman sometimes performs pre-training-screening-calls. While there are no formal pre-requisites for Scrum.org classes, the trainer may request in pre-training phone calls that some attendees go to Profesional Scrum Foundations/Scrum Master (by any Scrum.org trainer) to ensure a smooth learning experience, even if the booked class ticket needs to be postponed to another date, refunding if necessary less banking fees. Either way at the beginning of each workshop, some kind of Scrum reset takes place to align attendees and reduce the potential for learning drag later.

Payment, fees & cancellation

Payment in advance is required, no exceptions. VAT plus online ticketing charges, if applicable, are additional. All documentation requirements for invoice payment by the training date must be declared at the outset. VAT is treated automatically by the online ticket provider, if applicable. 

VAT additional. Eventbrite fees absorbed except in the instance where attendee cancels, hence affecting any qualifying refund. VAT is treated automatically by Eventbrite. No responsibility is taken for costs resulting from cancellation/postponement. WhatsApp John Coleman on +447908539437 or email johncolemanagile@gmail.com for more details. A minimum quorum is needed for this class to proceed.

Location is not 100% confirmed, it is an approximate location. Location cannot be finally booked until final numbers are known. It's unusual for courses to get canceled. Some classes require a minimum number of attendees. No responsibility is taken for costs resulting from cancellation/postponement.

Let's err on the side of caution to cover all eventualities. Please only book travel one week in advance and use low-commitment accommodation bookings that allow cancellation 24 hours in advance without charges. Most accommodation booking websites allow 24-hour cancellation in advance, please select that option. Please book travel at the last responsible moment (one week to go, confirming with John Coleman at john@ace.works). For example, for flight, consider using low-cost booking services such as Skyscanner or Kayak. 

You may cancel up to the specified online ticketing deadline, and if so, depending on the payment engine/approach, the refund could have deductions for bank transfer fees.

You may postpone your ticket with a minimum of three business days notice, thereafter your lack of attendance at the booked date will be treated as a cancellation with zero refund (due to planning & venue costs for class numbers). Best efforts would be made to fit you into a later workshop.

Electronic manuals are included. Assessments are optional and are not required for certification. Physical manuals are usually not provided. Teas/coffees/water & snacks are included, but special dietary needs may not be addressed by the snacks unless you advise me (hopefully the location can oblige). Neither breakfast nor lunch is included.


GDPR etc.

Subject to GDPR or other regulations:

Attendees may be asked to optionally consent to receive communications, e.g., follow-up email newsletters.

A booking is not a guarantee of attendance. The trainer may need to contact attendees to assess their readiness for the training workshop. It is possible the trainer will recommend additional training / reading before you can be accepted into the booked class.

In order to get an assessment, the trainer must submit your name and email address to Less.works; LeSS.works may in turn send you regular newsletters. 

Attendees will be invited to a slack channel for the class to enable communications before, during, and after the class.

Photographs and/or video permission will be requested in class for follow up marketing purposes. Review sites are useful but can be prone to fake revews, and hence less crediblity, even if very well accepted. To that end, Orderly Disruption is migrating to TrustPilot. Reviews & Testimonials will be requested in class; you can add the same review and star rating to each of VocalReferences, TrustPilot, and Google, to be performed optionally in class. Attendees may also be asked to provide feedback to Scrum.org. For these requests, regardless of the response, additional bonus learning content will be delivered.

A limited number of free of charge post training Zoom calls are offered. To book, attendees can arrange to meet me via Doodle on https://doodle.com/JohnColemanIRL

Attendees may be asked to join compatible communities, e.g., the ACe community, the ELNA community.

See the privacy statement at ace.works.


Price: 345 EURO

Early Bird Price: 295 EURO (End Date: )