LAO Pricing & Tiers
Flexible Tiers for Every Organization Size
Our tier structure is designed to grow with your organization, providing optimal value at each stage of your LeSS journey.
Tier Structure Overview
| Tier | User Capacity | Annual Price |
|---|---|---|
| Small Business | Up to 10 users | €300 |
| Starter | Up to 20 users | €600 |
| Growth | Up to 50 users | €1,500 |
| Professional | Up to 100 users | €3,000 |
| Enterprise | Up to 250 users | €7,500 |
| Corporate | Up to 500 users | €15,000 |
| Global | 500+ users | Custom pricing |
Detailed Tier Information
Tier 1: Small Business (Up to 10 users)
€300 annually
Perfect for:
- Small agile teams just beginning their LeSS journey
- Startups and small consultancies
- Companies with 5-10 certified practitioners
- Organizations exploring large-scale agility
What’s included:
- Official LAO badge and directory listing
- Up to 10 Certified LeSS Practitioner (CLP) renewals
- Access to LAO resource library
- Quarterly community round-tables
- Basic email support
Tier 2: Starter (Up to 20 users)
€600 annually
Perfect for:
- Small teams starting their agile transformation
- Organizations with 10-20 LeSS practitioners
- Companies testing LAO value proposition
What’s included:
- Official LAO badge and directory listing
- Up to 20 Certified LeSS Practitioner (CLP) renewals
- Access to LAO resource library
- Quarterly community round-tables
Tier 3: Growth (Up to 50 users)
€1,500 annually
Perfect for:
- Growing organizations expanding agile practices
- Companies with multiple agile teams
- Mid-size businesses scaling LeSS adoption
What’s included:
- All Starter tier benefits
- Priority support from LAO Success Manager
- 2 complimentary conference tickets (€1,600 value)
- Monthly Q&A sessions with LeSS experts
Tier 4: Professional (Up to 100 users)
€3,000 annually
Perfect for:
- Established mid-size organizations
- Companies with mature agile practices
- Organizations with multiple product groups
What’s included:
- All Growth tier benefits
- Dedicated account management
- Custom case study development
- Invitation to exclusive LAO leadership clinics
Tier 5: Enterprise (Up to 250 users)
€7,500 annually
Perfect for:
- Large enterprises with multiple agile teams
- Organizations with complex scaling challenges
- Companies seeking comprehensive LeSS adoption
What’s included:
- All Professional tier benefits
- Quarterly health checks and metrics review
- Priority access to new LAO content and tools
- Custom training and coaching consultation
Tier 6: Corporate (Up to 500 users)
€15,000 annually
Perfect for:
- Major corporations with extensive agile programs
- Global organizations with distributed teams
- Companies requiring enterprise-grade support
What’s included:
- All Enterprise tier benefits
- White-label LAO resources
- Executive briefings and stakeholder reports
- Direct access to LeSS creators and experts
Tier 7: Global (500+ users)
Custom pricing
Perfect for:
- Mega-corporations with thousands of practitioners
- Global enterprises requiring custom solutions
- Organizations with unique scaling requirements
What’s included:
- Fully customized LAO program
- Dedicated LeSS coaching team
- Custom content development
- Strategic partnership opportunities
Pricing Rationale
Why This Structure?
Our tiered pricing ensures predictable costs while providing room to grow:
Predictable Budgeting:
- Fixed annual fee regardless of user fluctuations
- No surprise invoices when teams grow
- Clear cost structure for financial planning
Growth-Friendly:
- Start with a tier that fits your current size
- Room to expand within your tier
- Upgrade only when you’re ready for the next level
Value at Every Level:
- Each tier includes comprehensive benefits
- Higher tiers unlock more support and resources
- Investment scales with organizational maturity
How Pricing Works
Tier Selection
Choose the tier that accommodates your current number of LeSS practitioners. You pay the tier price regardless of exact user count.
Annual Billing
- Single annual invoice for the entire tier
- Fixed cost for the full year
- All benefits included in your tier price
Growth Management
- Use any number of users up to your tier limit
- Upgrade to the next tier when you exceed capacity
- Mid-year upgrades available with prorated billing
Getting Started
Ready to join the LAO community?
- Assessment: We’ll help determine your appropriate tier
- Trial Period: 30-day evaluation available for Enterprise+ tiers
- Onboarding: Dedicated support to maximize your LAO investment
Apply for LAO Status or Contact Us for custom enterprise pricing.
Frequently Asked Questions
Q: Can we change tiers during the year?
A: Yes! If your organization grows significantly, we can upgrade you mid-year with prorated billing.
Q: What happens if we shrink in size?
A: Your current tier remains valid through your annual term. At renewal, we’ll reassess the appropriate tier.
Q: Are there setup fees?
A: No setup fees. Your annual tier fee includes all onboarding and activation.
Q: Can we negotiate custom pricing?
A: Global tier (500+ users) includes custom pricing discussions. Smaller organizations benefit from our standard tier structure.
Q: Do I pay less if I have fewer users than my tier allows?
A: No, each tier has a fixed annual price. This provides predictable costs and room to grow within your tier.
Q: What if I have exactly 20 users - which tier should I choose?
A: Choose the tier based on your expected growth. If you’re stable at 20, choose Starter. If you expect growth, consider the Growth tier for headroom.