Why expensive professional video conferencing tool is not enough to have effective LeSS events?

We'd like to tell a story about company which was not harmed by COVID-19. Besides pandemic we managed to improve effectiveness of LeSS events over time.

We'd like to say that remote collaboration is possible but good tool itself is not enough.
How huge amount of work with individuals and interactions, experiments and taking ownership improved effectiveness of online meetings.

Photos

Wrocław, Polen
Michał JakubasScrum Master
Gdynia, Polen
Gdańsk, Polen