Findex Digital’s LeSS Adoption: Lessons from the First 11 Sprints

What does it really look like when an organization moves from component teams to feature teams, adopts a single Product Backlog, and starts working with LeSS in practice?

In this candid community conversation, Sam, Rowan Bunning, and Dave Holland reflect on Findex Digital’s journey at one of Australia’s largest professional services firms. They share why Findex chose LeSS, how they reorganized remotely into long-lived feature teams, and what they learned during the first 11 sprints of their adoption.

The discussion goes beyond theory and explores the practical realities of change: building support across leadership, introducing an executive Product Owner, involving stakeholders more directly, experimenting with multi-team Product Backlog Refinement, and helping teams move from handovers toward real collaboration.

You’ll also hear honest reflections on what has been difficult, including technical debt, deployments, changing expectations, and the challenge of creating the right measures of success early enough.

In this video, you’ll learn:

  • Why Findex Digital chose LeSS over other scaling approaches
  • How remote self-designing team workshops helped create feature teams
  • What changed when moving from multiple backlogs to a single Product Backlog
  • How multi-team Product Backlog Refinement worked in practice
  • Why an executive Product Owner can work, and what makes it sustainable
  • How LeSS improved product adaptiveness and made pivots easier
  • What support from leadership and stakeholders looked like during the change
  • Why Scrum foundations still matter before scaling
  • What surprised the team during the adoption
  • What they would do differently if they started again

This is a useful conversation for anyone exploring LeSS adoption in a real organization, especially leaders, coaches, Scrum Masters, and teams working through the messy but rewarding shift from local optimization to whole-product thinking.

Speakers

  • Sam — sharing the internal Findex Digital experience
  • Rowan Bunning — external coach supporting the adoption
  • Dave Holland — contributor to the discussion and broader scaling perspective