From Silos to LeSS: The Co-operative Bank’s Transformation

How do you introduce LeSS in a highly regulated banking environment while overcoming years of organizational and technical debt?

In this experience report, Adam and Oskar share how a Polish software provider serving cooperative banks introduced Large-Scale Scrum (LeSS) through a radical organizational change, or Kaikaku.

They started with an experiment: one self-designed, cross-functional team of motivated volunteers working across the entire product. After six months of promising results, the company gained the confidence to take a bigger step and reorganize around multiple cross-functional teams.

The talk explores the motivation behind the change, how the flip was designed and executed, and what the organization learned along the way.

Key topics:

• Moving from specialized departments and silos to cross-functional product teams
• Building confidence through an initial experiment
• Introducing a single Product Backlog to create focus
• Using LeSS to support sustainable product development
• Investing in learning and organizational stability
• Lessons learned at three, six, and nine months after the flip

A practical experience report about changing not just organizational structures, but how people think about developing and delivering software.