LeSS Works

Resilience is adapting, thriving under pressure, and maintaining a positive trajectory, especially when facing challenges.

Business Resilience enables organizations to weather storms and actively lead change, integrate new insights, and drive innovation across the organization. Business Resilience is especially critical for industries like telecommunications, where rapid technological advancements, shifting customer demands, and fierce competition are constant factors. AI is now sharpening that pressure: it changes what companies can build and how fast markets move, and the organizations that benefit are the ones whose structure lets them adapt and put it to use quickly — which is what resilience, and the organizational design behind it, provide.

Hear how Wärtsilä, a global leader in maritime and energy industries, embraced LeSS to overcome traditional silos and achieve synergy in their product development processes. With Mauro Sacchi.

Discover how business resilience can shape the future of organizations in the connected AI era. This webinar given at the Wireless Communication Association (WCA) in January, explores innovative approaches to operational efficiency, systemic adaptability, and leadership dexterity, enabling organizations to thrive in complex and dynamic environments.

Nokia Networks faced the challenge of developing a high-capacity network gateway from scratch with new technology and undefined use cases. By adopting LeSS, they achieved remarkable results:

• Reduced development time by 50% compared to their previous gateway product
• Successfully scaled from 2 to 20+ teams across multiple sites
• Gained organizational agility to adapt to major market changes

Huawei successfully implemented LeSS in two different development groups, demonstrating the flexibility of the LeSS system:

• Efficiency Gains: Teams reduced cycle times and improved throughput by integrating testing and minimizing handoffs.
• Quality Improvements: Built-in quality practices ensured consistently low defect rates even as delivery speeds increased.
• Scalability: The adoption of LeSS Huge in larger groups (up to 120 people) demonstrated the framework's ability to handle complex, large-scale environments.
• Cultural Shift: Cross-functional collaboration and decentralized coordination enhanced adaptability and responsiveness.

There is no harder test of business resilience than running a product company through a pandemic and a full-scale war. Poster POS, a Ukrainian point-of-sale company, used LeSS to move from component teams to a single product focus and kept shipping — onboarding 100 new restaurants in a single wartime week. Their story shows what organizational adaptiveness looks like when the stakes are existential:

• One product, one Product Backlog, real feature teams instead of siloed components
• The decision-making and ownership to keep delivering through blackouts and disruption
• The adaptability to pivot as the market and the operating conditions changed overnight

You might have questions about how to make your organization more resilient. We can help you with that. Here are some of our Certified LeSS coaching companies that can help you with that.