I am a focused and driven IT professional in Business Analyst, Scrum Master, Product Owner, Project Management and Management roles in Agile teams. I have been internally promoted by 3 separate companies as a result of my skills, professional approach and dedication. To every role I bring the experience from working in a wide variety of industries, predominantly with an eCommerce focus on a national, European and global level. I have been commended for my high quality results, clear communication and professional ethic. I have extensive experience in the full systems development lifecycle (SDLC) and have supported the implementation of a wide variety of system types including: e-commerce, telesales, CRM, CMS, ERP and BI for B2B and B2C channels. In addition to this I have leadership and coaching experience of both Agile and Business Analyst teams, and worked in small to large enterprise companies, in internal development teams (in house, remote and off shore) and with 3rd party suppliers.